accept = new,assigned,reopened -> accepted accept.default = 995 accept.name = 着手する accept.operations = set_owner_to_self accept.permissions = TICKET_MODIFY close = resolved -> closed close.default = 998 close.name = 完了確認 close.operations = set_owner close.permissions = TICKET_MODIFY leave = new,assigned,accepted,reopened,resolved,closed -> * leave.default = 1000 leave.name = 変更しない leave.operations = leave_status reassign = new,assigned,accepted,reopened,resolved -> assigned reassign.default = 996 reassign.name = 担当を変更する reassign.operations = set_owner reassign.permissions = TICKET_MODIFY reject = resolved,closed -> assigned reject.default = 997 reject.name = 差し戻す reject.operations = del_resolution resolve = assigned,accepted -> resolved resolve.default = 999 resolve.name = 対応済みにする resolve.operations = set_resolution,set_owner resolve.permissions = TICKET_MODIFY resolve.set_owner_default =